1. Chevrolet Silverado 1500
  2. Problems
  3. 2004
  4. Steering

2004 Chevrolet Silverado 1500 Steering Problems

63
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 63 stored complaint records:

  • 1 indicate a crash
  • 0 indicate injury
  • 0 indicate fire

What owners report

  • steering shaft · 23 records
  • steering column · 20 records
  • steering wheel · 16 records
  • under warranty · 9 records
  • clunking noise · 8 records
  • safety issue · 8 records

Mileage in stored records

BandRecords
30–60k mi20
1–30k mi20
60–100k mi11
100–150k mi2
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 4, 2016 · 170,000 miles

    Steering

    Tl* the contact owns a 2004 chevrolet silverado 1500. The contact stated that while driving at various speeds, the steering wheel was impossible to steer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 170,000....updated 05-10-16 *bf the consumer stated the column link disengaged from the gear box and he lost total ability to steer the vehicle.…

    ODI 10854774

  • January 1, 2016 · 145,000 miles

    Seat Belts · Steering

    I hear clunks in the motor compartment and i feel them in the steering column

    ODI 10909390

  • April 8, 2013

    Steering

    Told by mechanic that steering needs to be tightened and that there is possibly a recall on steering column, evidently there are lots of problems with this mechanism. From seeing compliant lists. Need to know if there was a recall. Would appreciate correspondence on this problem. From gm. *tr

    ODI 10505713

  • August 15, 2012 · 90,000 miles

    Air Bags · Catalytic Convertor · Steering

    Tl* the contact owns a 2004 chevrolet silverado 1500. The contact noticed that the air bag warning light was illuminated and the odometer had failed. The vehicle was taken to a private mechanic where it was diagnosed that the air bag clock spring needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The approximately failure mileage was 90,000 and the…

    ODI 10533725

  • May 31, 2012 · 79,000 miles

    Hoses, Lines/Piping, And Fittings · Steering

    Tl* the contact owns a 2004 chevrolet silverado 1500. The contact was driving 35 mph when the brakes failed. The vehicle was towed to a personal mechanic for diagnosis and the contact was informed the brake line was rusted completely and the entire brake line needed to be replaced. The manufacturer was notified of the failure and advised the contact that there was nothing they could do to assist. The vehicle was not…

    ODI 10460573

  • December 11, 2010 · 63,000 miles

    Steering

    The loss of steering caused my 2004 silverado 1500 to veer to the left side of the highway while going straight. The vehicle continued veering to the left, despite me trying to gain control of it. The vehicle left the highway and entered a sandy field. I applied brakes with all of my foot force, but the truck seemed not to slow up any. The vehicle was now headed towards a wooded area. The truck suddenly came to a…

    Crash reported

    ODI 10957000

  • September 28, 2010 · 91,000 miles

    Steering

    The failure that i am experiencing is an awful popping, cracking, clunking, and growling sound coming from the steering column. The events leading up to this failure were simply normal, everyday use. The vehicle that i am experiencing this with is a 2004 chevrolet silverado 1500 z71 with the 5.3 v8 4x4 with. Nothing has been done yet to resolve the problem because i feel it is gm's responsibility to fix their…

    ODI 10361824

  • September 16, 2010 · 101,027 miles

    Steering · Structure · Wheels

    I was exiting a highway traveling 35-40 miles per hour. The road had a slight turn to the right with a small puddle of water in the middle of the turn. When i hit the puddle my truck began to fishtail. I first thought i was hydroplaining but when i tried to do corrective steering nothing was working. The swerving got more and more violent and move the truck through 3 lanes of possible on coming traffic. When i…

    ODI 10356248

  • May 1, 2010

    Steering

    I can hear a thumping coming from the steering column when i hit a bump or turn to the left. I can also feel it in the steering wheel. The dealer said this is a defective intermediate steering shaft and a known issue by gm.

    ODI 10406379

  • February 20, 2010 · 75,000 miles

    Instrument Cluster/Panel · Service Brakes, Hydraulic · Steering

    2004 chevrolet silverado extended cab, poor braking. Replaced brakes and rotors and still have poor braking. Have to bear down on pedal to stop. Speedometer reading goes up and down on it's own. Had a speed sensor replaced but didn't correct the problem had the dealership replace steering coupling in steering column because of clunking in the steering. The clunking, loose feeling has started again. *tr

    ODI 10313555

  • November 9, 2009 · 60,000 miles

    Steering

    At 30,000 miles the steering started clunking real bad. I took it to the dealer and they knew just what the problem was. They packed the steering with grease and it was fine for about 20,000 more miles. The clunking returned but i ignored it because the dealer said it wasn't a problem. I continued to drive the truck and the steering started shimmying and shaking. So i took it to the dealer and now they said the…

    ODI 10293649

  • November 9, 2009 · 66,000 miles

    Steering

    Unable to make left hand turns at parking lot speeds. The truck required replacement of the steering box at 65,000 miles. This condition started out as an increase in steering effort and progressively worsened until i was no longer able to make left hand turns. *tr

    ODI 10293455

  • October 5, 2009 · 85,000 miles

    Equipment · Instrument Cluster/Panel · Steering

    Without warning of any sort my 2004 z71's speedometer has quit working. It stays below the 0 mph mark and if it decides to come alive while i'm driving it is completely off. I can be driving 20 and it will say i'm going 50 mph. This is my primary vehicle....i have 3 little girls and this is our main source of transportation. Why won't gm recall this? I'm also hearing the clunking sound that so many other people have…

    ODI 10289131

  • October 1, 2009 · 38,500 miles

    Steering

    Steering failure. Power steering gear box is leaking fluid and has a thumping in steering column. Steering got hard to turn when low on fluid. According to the internet alot of other people are having the same problems. My mechanic told me the steering gear box needs replaced. If someone weaker than me is driving when this happens it could cause an accident because the steering gets hard to turn the steering wheel.…

    ODI 10289048

  • September 11, 2009 · 34,000 miles

    Steering

    Tl*the contact owns a 2004 chevrolet silverado. The contact stated that in september 2009, he noticed a whining noise when making a left turn. The failure progressed and became a rattling noise. In january 2010, the contact noticed that there was no power steering at all when making left turns. The vehicle had not been taken to an authorized dealership. The failure mileage was approximately 34,000. The current…

    ODI 10323484

  • September 1, 2009

    Steering

    My 2004 chevy silverado has a front end clucking noise, they all have it, at low speeds. They repacked the steering column once already and the problem is back again. *tr

    ODI 10286702

  • August 31, 2009 · 44,000 miles

    Instrument Cluster/Panel · Steering

    Steering column is faulty in two of my 2004 chevrolet silverados. Had it repaired by gm but it keeps messing up and causing vibrations, clunking and altering the steering . Also both of my trucks the speedometer has completely quit working at 40,000 miles. How safe is this????? Please please do a recall on these two items. *tr

    ODI 10282485

  • July 11, 2009 · 45,000 miles

    Steering

    I bought a new 2004 chevrolet silverado crew cab. Since buying this truck, i have had nothing but trouble with the steering locking up. It is nearly impossible to turn left under 15 mph. I have taken the truck to different dealers and gotten different answers every time. The only thing the mechanics agree on is that chevy knows about the problem but is unsure how to fix it. My primary concern is the steering is…

    ODI 10277021

  • July 1, 2009 · 70,000 miles

    Steering

    Power steering locks up in right turns and backing. Electrical,ie. Speedometer, heater blower fan switch, four wheel drive selector changes from 2 wheel high to automatic four wheel drive by it self. *tr

    ODI 10399710

  • June 30, 2009 · 14,200 miles

    Steering

    Steering shaft noise and vibration on 2004 chevy silverado there is a clunking and vibration in the steering when turning at lower speeds. All front end components were verified to be in good condition with no play. Clunking is believed to be coming from the steering column. Steering feels as though it may fail, resulting in significant safety issue. *tr

    ODI 10275708

  • June 15, 2009 · 48,560 miles

    Steering

    I have a 2004 silverado z71 which has a clunking noise which also can be felt in the steering.. I took it to the dealership where i purchased the truck from to ask if they could fix the problem. I was told this is a known, by general motors, problem with this vehicle, but they would not fix it, because i was not a "loyal" customer. When questioned, the service manager said because i did not bring my vehicle to them…

    ODI 10365636

  • April 23, 2009 · 63,000 miles

    Steering

    Power steering gear went out in 2007. 20,000 miles later 2009 after repair at wesloh chevy power steering went out again. Gm will not take responsibility for part because out of warranty. In process of getting repaired. Came close to getting into accident while waiting at intersection light turned green proceeded to left turn when power steering went out. *tr

    ODI 10267302

  • April 15, 2009

    Steering

    Bad clunk in steering shaft, when turning or over bumps at slower speeds. Feel clunk and vibration in steering wheel, column and firewall. Feels like its going to come apart. I feel gm should have a recall. I have herd this complaint all over internet, and gm will not fix under warranty if it exceeds 36000 miles. I just bought this truck used. *tr

    ODI 10266701

  • April 5, 2009 · 20,000 miles

    Steering

    Purchased truck brand new. After 20,000 miles the intermediate steering shaft "knocks" . Was fixed under warranty by dealer. 40,000 miles problem comes back. Pay dealer 250.00 to diagnose and repair. 65,000 miles problem has returned. Must pay dealer again to get fixed, even though they say the problem is "normal" . *tr

    ODI 10267244

  • March 19, 2009 · 70,000 miles

    Steering

    2004 chevy silverado ( steering shaft ), bumps, clicks , shakes, thumps when turning to left or over bumps. Many complaints from numerous people that own this truck no recall from gm and dealers mechanics says there is no problem and will not fix it..very noisy and annoying check website for complaints---carcomplaints.com..something needs to be done before someone gets hurt..enforce a recall from gm....!!!!!! *tr

    ODI 10262485